General

Our Company, with the trade name “VITOM INDUSTRIAL AND COMMERCIAL COMPANY S.A.", (hereinafter "VITOM“ ) with registered address at Koufalia of Salonica Region, Greece, 3rd km Koufalia – Prohoma road, TIN 094047754, Tax Office FAE Salonica, with Company’s registration number (GEMH) 57225304000, Tel. No. 2391052352, fax no. 2391052353, e-mail address: info@christodouloufamily.gr

VITOM is committed to maintain privacy and protect any personal data of all customers, suppliers, consumers, employees, as well as visitors of the website https://www.christodouloufamily.gr supplied or collected in any way. 

This Privacy Policy is provided to explain, to anyone who wishes, what we do with the personal data we receive/acquire. By providing your personal data to VITOM you declare that you accept the Privacy Policy and agree that we collect, store, use and disclose your personal data as described in this Policy. If you do not agree with this information statement, please do not give us your personal information, or request its removal (opt-out).

Α. What means personal data?

Personal data, as defined by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 24/4/2016 (General Regulation on Data Protection - GDPR), and Law 4624/2019 which transposed the GDPR, is information about a person with whom it can be identified, such as, for example, name, e-mail address, telephone number.

You can find our policy if you use our website https : // www.christodouloufamily.gr or our other website for a contest or if you are our customer or supplier you can find more details about how we use the your personal data, in our partnership agreement. More information on individual uses of your personal data, along with the option of selecting or removing certain uses, can also be provided when we collect personal data from you.

Β. What personal data is collected by VITOM and why

VITOM collects, stores and processes all or some of the following personal data, all of which are not required in order to provide you with the services or information you request:

Personal data of consumers or visitors to our website, such as name, address, gender, date of birth, email address, phone number, photograph, social media username, occupation or job title.

Information, regarding the participation of the Company's consumers in contests or offers or to receive information regarding the possibility of accessing the website, services or products of our Company. 

Personal data related to activities or personal interests of consumers or visitors to our website. 

Information about the preferences of consumers or visitors to our website so that we can understand which products or services may be of interest to them. 

Information about the use of messages, comments, photos, videos or other information that our consumers post on our website or other social media about the Company, our products or services. 

Personal data, such as e.g. the responses of our consumers or visitors to our website, regarding market surveys conducted by our Company. 

Personal data relating to telephone or email or social media communication or correspondence with consumers or visitors to our website (phone number, name, complaint or comment or other). For the security of recording the comment or complaint or preference, the relevant call may be recorded. 

Information about the use of our website by visitors or consumers of our products (indicatively, the number of visits, the duration of stay on the website, the pages visited, the products or services that users are looking for, etc.). 

Information and personal data (name, address or headquarters, telephone, e-mail address, bank account(s), contact details) of our customers and/or suppliers for the execution of projects or services or contracts of sale, order, execution of deliveries, billing and payment, credit rating based on publicly or legally available data.

Personal data is collected either because the consumers or the visitors to our website provide it, or directly from them (e.g. by telephone, by e-mail, by letter, by electronic, letter, or with the completion of an electronic or printed form) or by other websites or social media. VITOM will inform anyone providing personal data with its consent at the time of collection on how it will use that personal data.

We have a legitimate interest in collecting personal data of consumers of our products or visitors to our website to measure the use of the website and to improve its content, to provide information about our products, new releases or product withdrawals, our promotions and contests, to inform prize winners, to respond to consumer or visitor inquiries or requests or problems about the Company, our products or services, to ensure the quality of our products and services, and the satisfaction of our consumers to develop new products or services or adapt existing ones, to analyze research data.

In the event that we have received consent from our consumers or those who have contacted us, we have a legitimate interest in providing information about our products and services, by email, phone, online, by sms. In such cases, VITOM provides you with the option of deleting your data or opting out of any communication. 

VITOM does not collect personal data of minors under the age of 15 without the permission of their parent or guardian.

Finally, VITOM collects personal data of candidates/job seekers which it receives from them (e.g. name, address, gender, telephone, fax number, e-mail address, professional qualifications, education and experience) in order to examine the possibility of filling a job or a voluntary position or participating in the voluntary offer program and communicating with the candidates/applicants.

C. Who is the recipient of your personal data. For how long they are stored.

VITOM collects and stores the personal data of those who have given their explicit consent to this. It may transfer them and store them outside Greece always in accordance with the conditions laid down by law and with prior information to interested parties, as well as transmit them to a related company in accordance with the conditions laid down by law. VITOM may process personal data either with its staff or with its supplier, taking care to protect their privacy.

Personal data shall remain at VITOM for as long as is necessary depending on the purpose of their collection and in no case for a longer period than the prescribed one. In the event that legal claims have been raised or are expected to be raised against VITOM, our Company may retain personal data or information of a transaction or correspondence until the limitation period of these claims. 

D. How do we protect your personal data?

The security of personal data is a top priority for VITOM. We shall maintain appropriate management, technical and physical means of security designed to protect against unauthorised disclosure, use, alteration and destruction of personal data provided to VITOM during the visit and use of the Website. We use secure slot levels as well as digitally certified encryption and technologies.

Specifically, with respect to our website, we declare that it may contain links to other websites which are not controlled by VITOM and are not covered by this statement on privacy and use of cookies. The operators of these websites may collect information about the visitors who will be used by them in accordance with their Privacy Policy, which may differ from that of VITOM, so we do not take any responsibility for their policies or the processing of personal data or their further transfer to third parties.

Although VITOM uses reasonable measures by natural and technological means to protect itself from viruses, it cannot fully guarantee that consumers/visitors' access to our website will be uninterrupted, without viruses or without errors. Although we will carefully protect your personal data, you are responsible for transmitting your personal data to our website.

VITOM cannot guarantee that the personal data transmitted to it by consumers / visitors / suppliers / customers / applicants is accurate. The responsibility for the accuracy of the data and their change lies with anyone who transmits personal data for the reasons mentioned above in VITOM.

Ε. Access, information and deletion rights

You have the right to ask us for the personal data we retain for you and to ask us to make the necessary changes to ensure that it is accurate and up-to-date, or to delete the personal data we retain for you. You can also let us know if you want to restrict the processing of data or oppose to the processing of personal data we store.

You may withdraw your consent to the transfer, storage and processing of your personal data at any time, without prejudice to the lawfulness of the processing based on your consent before the withdrawal.

To do the above, please contact us using the contact details provided in the following paragraph.

You have the right to file a complaint with the Personal Data Protection Authority (Offices: 1-3 Kifissias Ave., Postal Code 115 23, Athens, Call Center: +30-210 6475600, Fax: +30-210 6475628, Email: contact@dpa.gr)

F. How to Contact Us

For any questions you may have about this privacy policy, you can contact us at 210 6836860 or send a direct message to the Website or to the email address info@christodouloufamily.gr

G. Jurisdiction
Greek law governs this Privacy Policy and any interested party expressly and irrevocably consents to the exclusive jurisdiction of the courts of Athens, regarding any action concerning the application of its terms.

H. Final provisions

The above terms are binding upon the parties (VITOM and the persons concerned), and, subject to agreement with the laws in force, shall constitute, as a whole, the whole contract of the parties, and prevail over any and all previous and current contracts between the person concerned and VITOM.

Any changes that may be made by VITOM regarding the Privacy Policy, will be posted on our Website and shared by e-mail where necessary. Please be regularly informed of any changes or updates to this Policy.